TerraViva! SEDAC Viewer

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How do I install the Terra Viva! SEDAC Viewer DVD?
I installed the TerraViva! SEDAC Viewer on an XP machine. When starting the program I am getting a message: "unable to access ISciences" please tell me why I am getting this message.
Why didn't I receive a confirmation email for my SEDAC Terra Viva! DVD order

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Knowledge Base
- Global Roads 1 article
- About SEDAC 2 articles
- Archive of Census Related Products 11 articles
- China Dimensions 13 articles
- Climate Effects on Food Supply 5 articles
- Discussion Lists 3 articles
- Environmental Performance Index 3 articles
- Environmental Sustainability Index 19 articles
- Environmental Treaties and Resource Indicators 11 articles
- Georeferenced Population of Mexico 3 articles
- GPW 44 articles
- GRUMP 24 articles
- Gridded Species Distribution 5 articles
- Last of the Wild 7 articles
- Low Elevation Coastal Zone (LECZ) 1 article
- Metadata 3 articles
- Miscellaneous Questions 7 articles
- Permissions 1 article
- Population Landscape and Climate Estimates 4 articles
- TerraViva! SEDAC Viewer 3 articles
- Thematic Guides 1 article
- World Data Center (WDC) 3 articles
- All articles
SEDAC